About Us

Credo

To provide the online user an experienced and qualified travel planner
To listen to the client’s needs, not just their words and to be their advocate through the entire travel process
To create an individual ongoing, repeat relationship; achieved through consistent companywide programs to communicate consumer relevant information and follow up

Service Values

Recognizing that the client's needs is the reason we exist
Agents that care beyond just the sale, and learn about what is important to the individual client
Responsive to clients changing needs before, during and after travel
To be accountable for our recommendations and trip details
Being the traveler's advocate
Continuing to review and evolve to meet market changes with speed and flexibility
Working to achieve a pleasant and positive work environment that fosters an atmosphere for personal growth

About US

Founded in 1984, Cruise West Reservations, a division of All-Travel, is a privately held professional travel management corporation specializing in leisure and business travel planning. We are headquartered in West Los Angeles, CA. We currently maintain a staff of nearly 30 travel consultants with annual sales exceeding $30 million dollars. Our travel consultants have been chosen not only for their destination and product expertise but for their willingness to provide friendly and highly personalized service.

Our agency is a proud member of Signature, a network of over 6,000 travel professionals who share one objective: to serve the unique needs of discerning travelers. Combined annual sales of this group of prestigious travel agencies exceed $4 billion dollars. Why is this affiliation important to you? We use the advantages of this combined buying power to bring you the most competitive prices and value-added specials on land and cruise vacations. We are committed to providing you - our valued client - with the assurance that service before and during your trip will not only meet but exceed your expectation!

The information contained within this website represents the very best travel specials. Not only did we carefully research these vacations, but we also spent lots of time deciding how to arrange and present them to you. Since we are unable to present every vacation selection, we encourage you to contact us to discuss other options.

We are committed to bringing you up-to-the minute Cruise West specials. Therefore, the information on this site will constantly change to reflect the best specials available. We are never complacent about our business. Cruise West Reservations continually strives to improve upon our services. Attention to detail and caring about our clients' individual needs separates us from the competition. There are no surprises when you travel with us. We know our greatest advertisement is a happy and satisfied client. Our client's repeat business is the best testimony to the incredible value we offer. We look forward to working with you.

Pricing Statement

For the most part, our prices are not listed on our web site for a very important reason. We want to be able to assist you in selecting the best possible cruise at the most competitive price. To do that, it is necessary to ascertain what your needs are. Price shouldn't be the sole factor in selecting your cruise itinerary and specialist you choose to work with. Because "one size" doesn't fit all clients, we want to be able to discuss the various options available and recommend the best cruise itinerary to meet your needs. So please call or email us - we want to speak with you and answer any questions you might have and to secure the most competitive pricing.

Privacy Policy Statement

Simply stated, CruiseWestReservations.com does not disclose or disseminate any information that it receives from you! Our site's registration form requires users to give us contact information (like their name, phone and email address) and demographic information (like their city, state and zip code). We use this information in two ways. First of all, it allows us to efficiently respond to your travel inquiries. We are able to provide you with fast and accurate information if we know where you're departing from. Many times, we receive email requests with very little information. This slows the process down. If we have certain information at the outset, we can respond quickly to your requests. Secondly, we use the contact information to send you updates on travel deals and specials. We DO NOT sell or trade our mailing lists!

Disclaimer

The purpose of this site is to provide the traveling public with information we believe to be accurate to assist them in planning and arranging vacations.

Information, pricing, offers, maps, legal forms and printable material contained in this web site and links to other web sites are all obtained from and based on information obtained from a variety of what we believe to be reliable sources. All prices are subject to change without notice. All efforts have been made to ensure the accuracy. However, should an error occur we reserve the right to correct it.

CruiseWestReservations.com officers and/or employees can not be held liable for any incorrect or misleading information contained in this site, or any of the linked sites. These entities also act in the sole capacity as agents assisting clients in confirming travel and vacation arrangements for suppliers, carriers, hoteliers, wholesalers and/or contractors who furnish the transportation and other related services. Furthermore, these entities are not liable for any personal injury, property damage, accident, delay, inconvenience, change in itinerary or Suites, or irregular activity which may occur due to (1) wrongful, negligent or arbitrary acts or omissions on the part of the suppliers, their employees, or others not under the direct control of the entities, (2) defects or failures on the conveyance, equipment or instruments under the control of the supplier, or (3) financial insolvency or bankruptcy of suppliers or subcontractors and (4) but not limited to acts of God, fire, acts of governments or other authorities, war, civil disturbances, riots, strikes, thefts, pilferage, epidemics, quarantines or dangers incident to the sea, land or air.

The client, by engaging the agencies and making payment, acknowledges the position of the entities stipulated by the foregoing, agrees to hold the entities blameless, and further agrees that restitution of damages, if any are claimed, shall be sought directly from the suppliers.

The purchase of travel insurance that protects the consumer against many of the foregoing described potential losses is highly recommended and can be purchased from the entities at the time the travel arrangements are purchased.